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Practice

Rules of the exchange

Every message passes two independent checks before it is sent. The first is mandatory and blocks contact details. The second is an optional language hint that only you see. They are easy to confuse, so here they are separately.

Contact details cannot be sent

Links, email addresses, phone numbers and messenger handles do not get through. The check runs before sending, and the message simply will not go until you edit it.

This is not distrust of you but protection for both sides: people here are matched automatically, you did not choose each other and know nothing about each other. Swapping contacts moves the conversation somewhere with no protections at all.

You have to write in Chinese

The bulk of a message must be in Chinese — that is the whole point. One short word in Latin or Cyrillic script is allowed: names, brands and terms cannot be written otherwise.

A message entirely in Russian or English will not send. If you are short of words, write something shorter but in Chinese.

The hint before sending

Separately from the safety check, Tomyo may offer a correction if your text contains a mistake likely to confuse your partner. Only what matters is corrected: your style and level are not rewritten into "proper" Chinese.

If your partner is unpleasant

You can report or block them. Blocking closes any shared scenes and removes you from each other’s matching — you will not meet again.

Rudeness is not caught by the pre-send filter: telling sharpness from an awkward phrasing in a foreign language cannot be automated, and false positives cost more here than misses. Such cases are handled through reports instead.

What to do if…

My message will not send

It most likely contains a link, an email, a number or a messenger handle — remove them. The other common cause is that the message is not in Chinese.

The check fired on an ordinary word

The filter is tuned not to interfere with ordinary vocabulary, but it can be wrong. Rephrase, and write to support — those cases are what we need to fix it.

I do not want my partner seeing my mistakes

They do not see them as a breakdown: the hint is private. Only the text you sent goes through.