How to check into a hotel in Chinese

Check in, handle a booking, show your passport, ask about the room and breakfast, and make basic reception requests.

Useful phrases

我有预订。

wǒ yǒu yùdìng

I have a reservation

我用这个名字订的房间。

wǒ yòng zhège míngzi dìng de fángjiān

I booked a room under this name

我订了房间,名字是……

wǒ dìng le fángjiān, míngzi shì...

I booked a room, name is...

我想入住。

wǒ xiǎng rùzhù

I want to check in

我想办理入住。

wǒ xiǎng bànlǐ rùzhù

I want to check in

这是我的护照。

zhè shì wǒ de hùzhào

Here's my passport

几点退房?

jǐ diǎn tuìfáng?

What time is departure?

早餐在哪里?

zǎocān zài nǎlǐ?

Where's breakfast?

Wi-Fi密码是多少?

Wi-Fi mìmǎ shì duōshao?

What is the Wi-Fi password?

我的房间在哪里?

wǒ de fángjiān zài nǎlǐ?

Where is my room?

房卡开不了门。

fángkǎ kāi bù liǎo mén

The room card does not open the door

房间里没有热水。

fángjiān lǐ méiyǒu rèshuǐ

There is no hot water

可以换房间吗?

kěyǐ huàn fángjiān ma?

Can I change rooms?

可以寄存行李吗?

kěyǐ jìcún xíngli ma?

Can I leave my luggage?

可以延迟退房吗?

kěyǐ yánchí tuìfáng ma?

Is it possible to check out late?

我要发票。

wǒ yào fāpiào

I need an official receipt

请稍等。

qǐng shāo děng

Wait please

请出示护照。

qǐng chūshì hùzhào

Show your passport

预订人姓名是什么?

yùdìng rén xìngmíng shì shénme?

What name is the reservation for?

需要押金。

xūyào yājīn

Deposit required

明天中午十二点退房。

míngtiān zhōngwǔ shí'èr diǎn tuìfáng

Departure tomorrow at 12:00

密码在房卡上。

mìmǎ zài fángkǎ shàng

The password is on the room key card

早餐在二楼。

zǎocān zài èr lóu

Breakfast on the second floor